Privacy Policy

Privacy Policy – Villa Lalen Sorrento

1. Data Controller

The Data Controller of personal data is Country House L’Annunziata S.r.l., with registered office in Italy – VAT: IT04525961217.

2. Types of Data Collected

We collect and process the following personal data:

• Identification and contact information (name, surname, email address, phone number).
• Booking-related information (dates of stay, number of guests, special requests).
• Payment data (to confirm the booking).
• Any data voluntarily provided by guests for specific requests or communications.

3. Purpose of Processing

The collected data is processed to:

• Gestire prenotazioni e soggiorni presso Villa Lalen Sorrento.
• Communicate with guests regarding confirmations, changes, or requests for information.
• Fulfill fiscal, accounting, and legal obligations.
• Improve services and send promotional communications, subject to prior consent.

4. Legal Basis for Processing

Data processing is based on:

• Execution of a contract (booking and stay).
• Compliance with legal obligations.
• Express consent for marketing and promotional purposes.

5. Data Retention

Personal data will be retained only as long as necessary to achieve the purposes outlined and in compliance with legal requirements.

6. Data Disclosure

Data may be shared with:

• Banks for payment processing.
• IT and management service providers.
• Public authorities or entities as required by law

7. Data Subject Rights

At any time, users may exercise their rights under the GDPR:

• Access, rectification, deletion, or restriction of personal data.
• Object to processing for marketing purposes.
• Data portability.

Requests can be sent to the email address: info@casalalenluxury.com

8. Data Security

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or unlawful disclosure.

9. Changes to the Privacy Policy

Villa Lalen Sorrento si riserva il diritto di aggiornare la presente Privacy Policy in qualsiasi momento. Eventuali modifiche saranno comunicate sul sito web o via email.